Cookie policy
How SERVER1 uses cookies and browser storage on server1.ge and app.server1.ge.
Managing your choice
Necessary cookies are always enabled. Analytics is on by default unless you previously turned it off in this browser; you can disable it in Cookie Settings or by choosing Reject Optional. tawk.to chat starts only if you choose it. Simply closing settings does not save a choice.
Cookie Settings in both footers opens the shared preferences. s1_cookie_preferences stores the schema version, necessary category, analytics/chat choices and decision time for 365 days on .server1.ge (Secure, SameSite=Lax). A valid saved refusal takes priority; malformed, duplicated or expired preferences are not automatically treated as consent.
Cookies and browser storage
Cookies are small records stored by your browser and sent to the relevant website. localStorage keeps data until cleared; sessionStorage keeps it for the current browser tab session.
Essential functions
The portal session cookie supports sign-in and secure account access. Its lifetime and renewal follow the portal configuration. Blocking essential cookies may prevent sign-in and account management.
A recent checkout response may be kept in sessionStorage to help resume the current flow. It does not replace the order or payment status verified on the server.
Language and preferences
s1_locale remembers your language for up to one year. The portal may use local browser storage to suggest frequently used links.
Closing the new SERVER1 Cloud panel announcement stores server1_cloud_panel_dismissed in localStorage until cleared, with a fallback cookie lasting up to one year. It stays hidden in that browser while these records remain. This preference does not automatically transfer to another browser or device.
Visit analytics
Google Analytics 4 (G-XGN6BVEBHZ) measures visits by default unless you turn Analytics off in this browser. After disabling it, the Google script and new analytics events are not loaded/sent. Advertising categories remain denied. This implementation sets _ga and _ga_* for 365 days; the browser may shorten that period.
Both subdomains share the .server1.ge cookie scope. Passwords, emails, account details and secret invoice links are not sent as analytics parameters. Default browser analytics does not create consent for server-side purchase/refund events: those retain a separate explicit choice and server acknowledgement.
Live chat
The first-party SERVER1 chat launcher remains available. Opening chat asks for separate chat consent; enabling chat does not enable analytics. A support ticket remains an alternative. tawk.to loads only after chat consent.
Vendor-documented storage may include tawk_uuid_* (visitor recognition; documented duration 6 months), twk_idm_key and TawkConnectionTime (session), and twk_token_* (localStorage; exact retention depends on the provider configuration). SERVER1 classifies these as optional chat storage. The chat provider processes conversation text and details you enter yourself.
Withdrawal, retention and contact
Withdrawing Analytics consent destroys its iframe. Withdrawing Chat consent hides the widget and disconnects its socket; safe pages reload for complete teardown, while an active form or payment page is not interrupted; accessible first-party GA and named chat cookies are cleared. This cannot undo already-sent requests or fully erase storage on another origin. The other site reads the choice on its next page load; open tabs check periodically and when refocused.
server1_cloud normally lasts 2 hours with active-session renewal; Remember Me may extend it to 30 days within configuration limits. s1_locale stores language choice for up to one year. s1-last-checkout:* in sessionStorage supports recovery of the current order and is not analytics.
Using Google or tawk.to may involve international processing. See the providers’ privacy policies for current terms. This technical description is not a legal-compliance certification. Privacy enquiries: privacy@server1.ge.